Legal & Policies

Disclaimer

How to interpret the information, consults, and digital content provided by TrueMed Enterprises.

Disclaimer

The content and services provided by TrueMed Enterprises are for informational and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

1. Not Medical Advice

TrueMed Enterprises is not a medical clinic and does not provide diagnostic services, therapeutic treatment, or medical prescriptions. Our Patient Solutions Consult is an educational service intended to help individuals explore their symptoms, goals, and care options, including possible referral to independent registered healthcare providers.

All treatment decisions should be made in consultation with a licensed health professional.

2. No Therapeutic Claims

TrueMed does not advertise, endorse, or promote unapproved therapeutic goods. We do not make claims of efficacy for any product or treatment.

Our services and content are compliant with the:

  • Australian Therapeutic Goods Administration (TGA) Advertising Code
  • New Zealand Medicines Act 1981 and Medsafe guidance

3. Use of Information and Digital Content

All content, including downloadable tools and educational materials, is provided for general guidance and self-education. While we strive to ensure accuracy, we make no guarantees regarding the completeness, reliability, or outcomes associated with use of this information.

Digital products:

  • Are intended for personal or internal professional use only
  • Are not substitutes for clinical advice
  • May not be redistributed or resold without written permission
  • Do not guarantee therapeutic outcomes

4. Consultations and Referral Pathways

TrueMed's Patient Solutions Consults:

  • Are strictly non-diagnostic and non-clinical
  • Are offered at a fixed cost with no obligation to proceed
  • May result in referral to qualified, independent prescribers
  • Do not result in direct product recommendations or prescriptions

Referrals are made to licensed practitioners acting independently. TrueMed is not responsible for clinical decisions made by third-party providers.

5. Educational and Research Services

TrueMed provides:

  • Eligibility exploration consults
  • Referral pathways to independent prescribers
  • Real-world research services (e.g., feasibility design, data collection, summary reports)
  • Digital education and training tools

These offerings are designed to support informed decision-making. They are non-promotional, non-clinical, and structured for compliance within Australian and New Zealand regulatory frameworks.

6. Limitation of Liability

TrueMed Enterprises, including its directors, employees, and affiliates, shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, consultations, or downloadable content.

Use of this website and associated resources is entirely at your own discretion and risk.

7. Jurisdiction and Regulatory Context

Our services are intended for users residing in:

  • Australia (governed by TGA and AHPRA standards)
  • New Zealand (governed by Medsafe and the Medical Council of NZ)

Any references to health frameworks, treatment practices, or regulatory compliance apply specifically to these jurisdictions. We do not offer services outside these regions unless explicitly stated.

8. Changes to This Disclaimer

This disclaimer may be updated periodically to reflect changes in services, regulations, or legal requirements. Continued use of the TrueMed website or services constitutes acceptance of the most current version.