Privacy Policy

TrueMed is committed to protecting your privacy and handling your personal information in accordance with Australian and New Zealand privacy laws.

1. Information We Collect

• Basic contact information (name, email)
• Health-related information submitted via intake forms (voluntary and consent-based)
• Booking data and consultation preferences
• Website usage analytics (non-identifiable)

2. How We Use Your Information

We collect data to:

• Schedule and deliver your consultation
• Improve our tools and services
• Provide anonymised insights for research (only with your consent)
• Contact you with relevant updates if you opt in

3. Data Storage and Security

We take appropriate technical and organisational steps to protect your personal data from misuse, loss, or unauthorised access. Sensitive intake data is stored in compliance with privacy regulations and encrypted where applicable.

4. Third-Party Services

We use secure third-party tools for booking, form submission, and digital downloads. We do not sell or rent your information to third parties.

5. Your Rights

You may request access to, correction of, or deletion of your data at any time by contacting us at info@truemed.healthcare you may also unsubscribe from any communications at any time.

6. International Users

Our services are targeted to users in Australia and New Zealand only. Use from outside these regions is not supported and may be subject to different legal frameworks.

Questions? Contact our Privacy Officer at: info@truemed.healthcare