Terms of Use

These Terms of Use govern your access to and use of the TrueMed website, services, and digital downloads.

1. Use of Digital Products

All downloadable content (e.g. symptom trackers, templates, guides) is provided under a personal-use, non-commercial license. You may not copy, redistribute, resell, or modify any material for external use without express written permission.

2. Educational Purposes Only

Our products are informational in nature and not intended to substitute for professional healthcare advice or treatment. They do not constitute medical records, therapy documentation, or prescriptive tools.

3. Refund Policy

Due to the nature of digital products, all sales are final. No refunds or exchanges are available after purchase unless required by law.

4. Consultation Cancellation Policy

By booking a Care Consultation, you acknowledge that appointments cancelled with less than 24 hours' notice are not eligible for a refund. To cancel or reschedule outside this window, please contact us at info@truemed.healthcare.

5. User Conduct

You agree not to use our website or services for any unlawful purpose, nor to attempt unauthorised access or interfere with our platform's functionality or data.

6. Modifications

TrueMed reserves the right to modify these Terms of Use at any time. Continued use of the website constitutes agreement to the most updated version.

For licensing or commercial use inquiries, contact: info@truemed.healthcare or via our contact form.